Refund Policy
1. Refund Eligibility
We strive to provide high-quality services. However, if you are not satisfied with your purchase, you may request a refund under the following conditions:
- Refund requests must be made within 14 days of purchase.
- The service/product must not have been fully utilized or accessed beyond a reasonable extent.
- Refunds are not applicable to services that have already been rendered or digital products that have been downloaded.
2. Refund Process
To request a refund, please contact our support team at info@tmrn.org with the following details:
- Your order number
- Reason for the refund request
- Any relevant supporting documents
Once we receive your request, we will review it and notify you of the approval or rejection. Approved refunds will be processed within 7-10 business days.
3. Non-Refundable Services
Certain services may be non-refundable, including but not limited to:
- Customized consulting services
- Event registrations
- Subscription-based services after the trial period
Terms & Conditions
1. Introduction
Welcome to tmrn.org. These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with these terms.
2. User Responsibilities
- You must be at least 18 years old to use our services.
- You agree to provide accurate and up-to-date information when using our services.
- You will not engage in any unlawful or fraudulent activities using our website.
3. Payment & Subscription
- Payments must be made through our approved payment gateways.
- Subscription-based services are billed on a recurring basis unless canceled before the renewal date.
4. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages arising from the use of our services.
5. Modifications
We reserve the right to modify these terms at any time. Users will be notified of significant changes via email or website updates.
Privacy Policy
1. Information We Collect
We collect the following types of information:
- Personal Information (e.g., name, email, contact details) provided by users during registration.
- Non-Personal Information (e.g., browser type, IP address) collected automatically through analytics tools.
2. How We Use Your Information
We use your data to:
- Provide and improve our services
- Process transactions securely
- Send important updates and promotional content (you can opt out anytime)
3. Data Protection
We implement security measures to protect your data from unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure.
4. Third-Party Sharing
We do not sell or share your personal information with third parties except:
- When required by law
- With service providers assisting in delivering our services
5. Cookies & Tracking
Our website uses cookies to enhance user experience. You can manage cookie preferences in your browser settings.
6. Contact Information
For any privacy-related inquiries, contact us at info@tmrn.org.
